{"id":14095,"date":"2019-01-05T14:07:17","date_gmt":"2019-01-05T13:07:17","guid":{"rendered":"https:\/\/inboundcph.dk\/cross-channel\/"},"modified":"2024-04-26T04:46:12","modified_gmt":"2024-04-26T03:46:12","slug":"-68","status":"publish","type":"post","link":"https:\/\/inboundcph.dk\/en\/cross-channel\/","title":{"rendered":"Cross channel"},"content":{"rendered":"<h2>What does cross channel mean?<\/h2>\n<p><em>Cross channel<\/em> is the opposite of <em>multi-channel<\/em>.<\/p>\n<ul>\n<li>Multi channel means that you sell your products via multiple channels. For example, it could be an online store and a physical store. The webshop and the store don't work together, they each have their own business idea, management, departments and employees who work in their own way.<\/li>\n<li>Cross channel means that you sell your products via multiple channels. For example, it could be a webshop and a physical store. The webshop and the store work together, they have the same business idea, management, departments and employees who work in a similar way.<\/li>\n<\/ul>\n<p>Already have a store and an online shop today? Then think about whether they work together. If they don't, you'd be wise to start now. Otherwise, you risk angry customers, bad publicity and lost revenue. Because the vast majority of consumers today expect cross-channel.<\/p>\n<p>This means that your business should offer the same products, at the same price and with the same service, no matter how they contact you.<\/p>\n<hr \/>\n<h2>Examples of cross channel<\/h2>\n<p><strong>Examples of Cross channel: <\/strong><\/p>\n<ul>\n<li>If a customer buys a gift card from you in your store, he\/she should also be able to use it online.<\/li>\n<li>If a customer buys pants from your webshop, he\/she should be able to exchange them, both in your store and via the webshop.<\/li>\n<\/ul>\n<p>In other words, cross-channel means that all trade between your company and customer takes place on the same terms, regardless of which channel is used.<\/p>\n<hr \/>\n<h2>What is cross channel marketing?<\/h2>\n<p>Cross channel marketing is again the opposite of multichannel marketing. Although it can be hard for many to tell the difference as both advertise on multiple channels, it's there!<\/p>\n<p>Because when marketing as cross channel, the marketing activities work together. All marketing activities are carefully tailored to the individual customer, with the aim of giving the feeling that the company is marketing itself personally and with one identity.<\/p>\n<p>Knowledge about the potential customer from one channel is applied to the other channels. Therefore, each message can strongly lead to the next message until the potential customer decides to buy a product.<\/p>\n<p>It looks at the customer journey from the customer's perspective - how a combination of messages and channels can create the best interaction, across channels, which gives a greater chance of sales.<\/p>","protected":false},"excerpt":{"rendered":"<p>Hvad betyder cross channel? Cross channel er det modsatte af multi channel. Multi channel betyder, at du s\u00e6lger dine produkter via flere kanaler. Det kan eksempelvis v\u00e6re en webshop og en fysisk butik. Webshoppen og butikken spiller ikke sammen, de har hver deres forretningside, ledelse, afdelinger og medarbejdere, der arbejder p\u00e5 hver deres m\u00e5de. Cross [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15193,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[78],"tags":[],"class_list":["post-14095","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing_cat"],"acf":{"form":false,"post_short_description":"Cross channel betyder p\u00e5 dansk: tv\u00e6rg\u00e5ende kanal, hvilket er meget sigende i forhold til definitionen. En platform der anvender cross channel s\u00e6lger nemlig sine produkter tv\u00e6rg\u00e5ende gennem flere kanaler - som spiller sammen. Bliv meget klogere i denne tekst.","post_authors":[13283],"post_contact_section":{"post_contact_section_employee":13364,"post_contact_section_title":"Kom i dialog med os","post_contact_section_text":"Vi forst\u00e5r, at det kan v\u00e6re en stor beslutning at v\u00e6lge et bureau. Men h\u00e5nden p\u00e5 hjertet \u2013 var vi dig, s\u00e5 havde vi valgt os selv. Vores kunder kalder os Danmarks \u00e6rligste og mest n\u00e6rv\u00e6rende bureau \u2013 og hos os finder du specialister, der mestrer strategi og digital marketing. M\u00e5ske er vi ogs\u00e5 det helt rigtige bureau for dig? Kontakt os & find ud af det."}},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cross channel | Hvad betyder cross channel? \u2013 InboundCPH<\/title>\n<meta name=\"description\" content=\"Cross channel betyder, at du s\u00e6lger dine produkter via flere kanaler. Det kan eksempelvis v\u00e6re en webshop og en fysisk butik. L\u00e6s mere her.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inboundcph.dk\/en\/-68\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cross channel\" \/>\n<meta property=\"og:description\" content=\"Cross channel betyder, at du s\u00e6lger dine produkter via flere kanaler. Det kan eksempelvis v\u00e6re en webshop og en fysisk butik. L\u00e6s mere her.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/inboundcph.dk\/en\/-68\/\" \/>\n<meta property=\"og:site_name\" content=\"InboundCPH\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inboundcph\" \/>\n<meta property=\"article:published_time\" content=\"2019-01-05T13:07:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-26T03:46:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/inboundcph.dk\/wp-content\/uploads\/2024\/04\/blog-pogo-sticking-15.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"663\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"inboundcphdk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"inboundcphdk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/\"},\"author\":{\"name\":\"inboundcphdk\",\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/#\\\/schema\\\/person\\\/f7dd023be184b8a4619e4389f521f9b5\"},\"headline\":\"Cross channel\",\"datePublished\":\"2019-01-05T13:07:17+00:00\",\"dateModified\":\"2024-04-26T03:46:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/\"},\"wordCount\":425,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/inboundcph.dk\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/blog-pogo-sticking-15.jpg\",\"articleSection\":[\"Marketing\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/\",\"url\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/\",\"name\":\"Cross channel | Hvad betyder cross channel? \u2013 InboundCPH\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/inboundcph.dk\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/blog-pogo-sticking-15.jpg\",\"datePublished\":\"2019-01-05T13:07:17+00:00\",\"dateModified\":\"2024-04-26T03:46:12+00:00\",\"description\":\"Cross channel betyder, at du s\u00e6lger dine produkter via flere kanaler. Det kan eksempelvis v\u00e6re en webshop og en fysisk butik. L\u00e6s mere her.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/#primaryimage\",\"url\":\"https:\\\/\\\/inboundcph.dk\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/blog-pogo-sticking-15.jpg\",\"contentUrl\":\"https:\\\/\\\/inboundcph.dk\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/blog-pogo-sticking-15.jpg\",\"width\":1400,\"height\":663},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/sv\\\/tvargaaende-kanal\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/inboundcph.dk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cross channel\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/#website\",\"url\":\"https:\\\/\\\/inboundcph.dk\\\/\",\"name\":\"InboundCPH\",\"description\":\"Specialister i digital marketing\",\"publisher\":{\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/inboundcph.dk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/#organization\",\"name\":\"InboundCPH A\\\/S\",\"alternateName\":\"InboundCPH\",\"url\":\"https:\\\/\\\/inboundcph.dk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/inboundcph.dk\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/logo-dark-med-ikon_20211_new.webp\",\"contentUrl\":\"https:\\\/\\\/inboundcph.dk\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/logo-dark-med-ikon_20211_new.webp\",\"width\":550,\"height\":109,\"caption\":\"InboundCPH A\\\/S\"},\"image\":{\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/inboundcph\",\"https:\\\/\\\/dk.linkedin.com\\\/company\\\/inbound-cph\"],\"email\":\"ir@inboundcph.dk\",\"telephone\":\"27297720\",\"legalName\":\"InboundCPH A\\\/S\",\"foundingDate\":\"2013-02-03\",\"vatID\":\"DK39607255\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"value\":\"30\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/inboundcph.dk\\\/#\\\/schema\\\/person\\\/f7dd023be184b8a4619e4389f521f9b5\",\"name\":\"inboundcphdk\",\"sameAs\":[\"https:\\\/\\\/inboundcph.dk\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Cross channel | What does cross channel mean? - InboundCPH","description":"Cross channel means that you sell your products via multiple channels. For example, it could be an online shop and a physical store. Read more here.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/inboundcph.dk\/en\/-68\/","og_locale":"en_US","og_type":"article","og_title":"Cross channel","og_description":"Cross channel betyder, at du s\u00e6lger dine produkter via flere kanaler. Det kan eksempelvis v\u00e6re en webshop og en fysisk butik. L\u00e6s mere her.","og_url":"https:\/\/inboundcph.dk\/en\/-68\/","og_site_name":"InboundCPH","article_publisher":"https:\/\/www.facebook.com\/inboundcph","article_published_time":"2019-01-05T13:07:17+00:00","article_modified_time":"2024-04-26T03:46:12+00:00","og_image":[{"width":1400,"height":663,"url":"https:\/\/inboundcph.dk\/wp-content\/uploads\/2024\/04\/blog-pogo-sticking-15.jpg","type":"image\/jpeg"}],"author":"inboundcphdk","twitter_card":"summary_large_image","twitter_misc":{"Written by":"inboundcphdk","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/#article","isPartOf":{"@id":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/"},"author":{"name":"inboundcphdk","@id":"https:\/\/inboundcph.dk\/#\/schema\/person\/f7dd023be184b8a4619e4389f521f9b5"},"headline":"Cross channel","datePublished":"2019-01-05T13:07:17+00:00","dateModified":"2024-04-26T03:46:12+00:00","mainEntityOfPage":{"@id":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/"},"wordCount":425,"commentCount":0,"publisher":{"@id":"https:\/\/inboundcph.dk\/#organization"},"image":{"@id":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/#primaryimage"},"thumbnailUrl":"https:\/\/inboundcph.dk\/wp-content\/uploads\/2024\/04\/blog-pogo-sticking-15.jpg","articleSection":["Marketing"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/","url":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/","name":"Cross channel | What does cross channel mean? - InboundCPH","isPartOf":{"@id":"https:\/\/inboundcph.dk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/#primaryimage"},"image":{"@id":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/#primaryimage"},"thumbnailUrl":"https:\/\/inboundcph.dk\/wp-content\/uploads\/2024\/04\/blog-pogo-sticking-15.jpg","datePublished":"2019-01-05T13:07:17+00:00","dateModified":"2024-04-26T03:46:12+00:00","description":"Cross channel means that you sell your products via multiple channels. For example, it could be an online shop and a physical store. Read more here.","breadcrumb":{"@id":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/#primaryimage","url":"https:\/\/inboundcph.dk\/wp-content\/uploads\/2024\/04\/blog-pogo-sticking-15.jpg","contentUrl":"https:\/\/inboundcph.dk\/wp-content\/uploads\/2024\/04\/blog-pogo-sticking-15.jpg","width":1400,"height":663},{"@type":"BreadcrumbList","@id":"https:\/\/inboundcph.dk\/sv\/tvargaaende-kanal\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/inboundcph.dk\/"},{"@type":"ListItem","position":2,"name":"Cross channel"}]},{"@type":"WebSite","@id":"https:\/\/inboundcph.dk\/#website","url":"https:\/\/inboundcph.dk\/","name":"InboundCPH","description":"Digital marketing specialists","publisher":{"@id":"https:\/\/inboundcph.dk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/inboundcph.dk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/inboundcph.dk\/#organization","name":"InboundCPH A\/S","alternateName":"InboundCPH","url":"https:\/\/inboundcph.dk\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/inboundcph.dk\/#\/schema\/logo\/image\/","url":"https:\/\/inboundcph.dk\/wp-content\/uploads\/2024\/04\/logo-dark-med-ikon_20211_new.webp","contentUrl":"https:\/\/inboundcph.dk\/wp-content\/uploads\/2024\/04\/logo-dark-med-ikon_20211_new.webp","width":550,"height":109,"caption":"InboundCPH A\/S"},"image":{"@id":"https:\/\/inboundcph.dk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/inboundcph","https:\/\/dk.linkedin.com\/company\/inbound-cph"],"email":"ir@inboundcph.dk","telephone":"27297720","legalName":"InboundCPH A\/S","foundingDate":"2013-02-03","vatID":"DK39607255","numberOfEmployees":{"@type":"QuantitativeValue","value":"30"}},{"@type":"Person","@id":"https:\/\/inboundcph.dk\/#\/schema\/person\/f7dd023be184b8a4619e4389f521f9b5","name":"inboundcphdk","sameAs":["https:\/\/inboundcph.dk"]}]}},"_links":{"self":[{"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/posts\/14095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/comments?post=14095"}],"version-history":[{"count":0,"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/posts\/14095\/revisions"}],"acf:post":[{"embeddable":true,"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/employee\/13283"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/media\/15193"}],"wp:attachment":[{"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/media?parent=14095"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/categories?post=14095"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/inboundcph.dk\/en\/wp-json\/wp\/v2\/tags?post=14095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}